Terms & Conditions

Confirmation of Booking: 20% Deposit is required. All bookings are subject to availability.

Final Payment: Balance Payable in Full 30 Days prior to arrival date.

Payment Methods: Cheque, Direct Debit, Credit Card Visa, Master Card, Bank Card.
(Credit Card surcharges apply)

Peak Season: Easter, Christmas, Race Week etc, Race Week. (special offers and discounts are not available during race week)

Minimum Stay: Minimum 3 Nights

Maximum Persons: 7 persons, combination of adults and children.

The rates quoted are in Australian Dollars and are GST Inclusive. The tariff includes the use of our Four Seater Electric Buggy during the rental period. Additional services are extra. Pets are NOT permitted in the unit under any conditions. No exceptions. Check In is at 1500hrs and Check Out at 1000hrs. Terms and Conditions and prices are subject to change without notice. Any exceptions to these terms and conditions must be approved in writing in advance by management.

Hamilton Island Retreat is not responsible for the security of your belongings. Please ensure the accommodation is secure at all times.

Hamilton Island Retreat reserves the right to debit your credit card, for  lost keys, repairs, or damage to property.

Please note that we have a No Refund Policy and the following cancellation fees apply:

• More than 30 days prior to arrival, 15% of the total
• 30 days or less, 20% of the total tariff.
• 7 days or less, no refund.